General

What is threadless piercing jewelry?

Threadless jewelry is a modern system where the decorative end is secured inside the post using tension, rather than threading. This makes it easier to insert, more secure, and more comfortable for daily wear.

What is your jewelry made from?

We use only safe, high-quality materials: implant-grade titanium (ASTM F-136 compliant). All of our jewelry is nickel-free and hypoallergenic.

Where is your jewelry made?

Our jewelry is designed by the EricaJewels team and carefully crafted by trusted manufacturing partners who specialize in titanium and gold body jewelry, ensuring the highest quality standards.

Is your jewelry safe for new piercings?

Yes. Our titanium jewelry is crafted to ASTM F-136 standards, making it safe, hypoallergenic, and waterproof.

Do you ship internationally?

Yes, we ship worldwide. Shipping rates and times vary depending on location.

Do your products come sterile?

No. All jewelry is shipped non-sterile. Studios are required to sterilize pieces before use.

Wholesale

How do I become a wholesale partner?

Simply apply through our Wholesale Application page. Once approved, you’ll gain access to wholesale pricing, volume discounts, and exclusive designs.

Who qualifies for a wholesale account?

To qualify, you must:

  • Have a physical studio location (no residential or online-only businesses)
  • Employ an active piercer
  • Have a clean room with an autoclave for sterilization

Is there a minimum order requirement?

Yes. Our wholesale minimum order value is $200 USD.

Do you offer volume discounts?

Yes, we provide tiered discounts based on order size. Contact our wholesale team for more details.

Can I list my studio on your Store Locator?

Absolutely! Once approved, you can add your studio so clients can easily find your location and shop your EricaJewels collection.

Orders & Shipping

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for wholesale accounts.

How long will it take to receive my order?

Wholesale orders typically ship within 1 week of payment. Delivery time varies based on your location.

Do you offer free shipping?

Yes. We offer free shipping on all wholesale orders over $300 USD.

Can I return or exchange items?

We stand behind our quality. Defective items may be returned or exchanged under our Limited Lifetime Warranty. For other returns, please contact our support team.

What if my order arrives damaged?

Contact us within 7 days of delivery with photos of the issue, and we’ll arrange a replacement or refund.